Reviews
November 2022

Made our day something quite special
On behalf of the Companions of Devonshire Provincial Grand Chapter, I would like to thank you
and your team at RICC for your organisation of our event on Saturday.
Grateful thanks must also go to Viki for all her hard work on the day.
It was a tremendous effort from both sides to bring it all together and it turned out to be a truly
wonderful event. Your team and the staff made our day something quite special. The comments
we have received have all been in the positive and everyone praised the RICC for the service they
received from you and your team on the day. Particular praise was given for the excellent meal
and professionalism of the waiting staff which rounded off the day quite splendidly. Please pass
on our congratulations to the staff and all those who contributed to making it so.
June 2019

Your staff are wonderful
All the managers and parents enjoyed themselves as did the children. Yet again a success.
Your staff are wonderful, especially Hayley, she is a star, an asset to the Riviera Centre. I had a few meetings with her through the year, and every time she came up trumps.
Once again, thanks for everything you do for us every year.
- Torquay Academy Football Presentation
The professionalism was first class
We can not thank Nick and the team enough for all the hard work put into our event last night. The speed and professionalism of the team was first class, and handled our last minute changes without any quibble.
Everybody absolutely loved the evening and the dinner was super.
I’m only too happy to let everyone know how hard everyone worked last night, and how fabulous the centre was.
We look forward to doing it all over again next year!
- Grand Gala Dinner and DanceMay 2019

Everything went beautifully
We wanted to thank Hayley from the bottom of our hearts for all you did in the run up to our wedding, and of course, the actual day. Everything went beautifully and you were so accommodating of each of our requests. You really helped make our day special and for that, we cannot express our gratitude enough.
Once again, many many thanks for all you did, it wouldn't have been as fabulous without all your hard work.
- Wedding Clients
The food was excellent again
Just a quick line to thank you for the splendid evening for our presentation recently and also for our Devon County Skittles Final.
Special thanks to Georgia and Hayley who did a fabulous job in organising once again.
The food was again excellent, so a big thank you to all your catering and bar staff who were also excellent.
We look forward to returning once again next year.
- Torquay Skittles League
April 2019

Our event with you was simply fantastic!
Hayley, I wanted to say that our event with you was simply fantastic! I really can’t rate your venue highly enough - and your attention to detail, kindness and lovely attitude made it a pleasure to work with you!
We’ve had some wonderful comments about the food from the delegates … it really was delicious! The staff on the day were brilliant, nothing was too much trouble.
- Journal of Practice Nursing
We have never had such a stress free time
All the comments I’ve had have been excellent, and back up my experience of the weekend.
Georgia and the rest of the crew were so helpful, nothing was a problem for them. Our committee have put on numerous conferences in the past and have never had such a stress free time.
I wouldn’t hesitate to come back to you when it is our turn again.
- 41 Club & TangentMarch 2019

A successful and enjoyable event
We held our review meeting a couple days ago and the team were unanimous that I should write and express our grateful thanks to every member of your various departments for their hard work in making the event so successful.
We had lots of positive feedback. The advantage of having long-standing staff certainly helps as nothing was too much trouble. We know things can go awry and unexpected - so it's important that all issues arising are dealt with swiftly - and they were!
Well done to Georgia and everyone involved in helping us deliver and successful and enjoyable event.
- West of England Brass Band Association
I never had to ask for anything twice!
I take great pleasure in writing to thank you for the very high standard of help and assistance that your team showed us.
To be met by the same staff year on year is very reassuring from my point of view, and a sign of a well run organisation.
Right from the word go, the halls team were fantastic, they were very quick and keen to assist, they could not have been more helpful.
Georgia was right again on top of her job from the outset. {She} goes out of her way to make sure that whatever we wanted was provided quickly and efficiently. I never had to ask for anything twice, it just happened!
The food that was provided to our team was excellent and once again, congratulations to all concerned.
- Rotary International District 1100
The customer service has been second to none
Just want to say a massive thank-you to Hayley for all her co-operation since we first met and up until now. Hayley has been ever so helpful from start to finish and it just goes to prove the exact reasons we for the first time have decided to hold the fair with yourself at the RICC.
It’s been a massive improvement on {our last} fair for various reasons. Every employer I spoke with stated the venue was much better, and the calibre of people had been better. From my side of things the customer service has been second to none and you have ensured it’s been such a smooth process. Please do pass thanks on to Nick, Georgia, Jessica, Tayla, Mike and anybody else who has supported the event.
- Torbay Jobs FairNovember 2018

Couldn't do enough to make our stay enjoyable
Fellowship of Independent Evangelical Churches
Last week I was a delegate of the FIEC Leaders’ Conference held at the Riviera Centre. I should like to express my heartfelt thanks to your staff who made us all feel very welcome and could not do enough to make our stay enjoyable and comfortable.
I cannot praise the catering staff enough; they worked so hard and so professionally. They were far better than the catering staff at many four and five-star hotels. How they cooked so many really delicious meals and had them ready to serve so that we could all eat together is a mystery. Perhaps it’s a secret known only to the hospitality sector! Please ensure they are aware of my appreciation.
It was good, to, to be at a conference centre where the washrooms were clean and tidy and well cared for, despite the large number of people wanting to use them at the same time! I was also particularly struck by the gentleman who manned the cloakroom who was so friendly and took care of our coats. Such kindness is so appreciated. Please let him know that he did not go unnoticed and that I am very grateful to him.
I understand FIEC have booked the Centre for 2019 and I look forward to visiting you again.
- Fellowship of Independant Evangelical Churches

I cannot fault the service that has been give
Can I take this opportunity to thank you and all the staff at the RICC for the attention you have always afforded us at this annual event which has run for 13 years now.
I cannot fault the service that has been given to us in that time, especially the quality fo food - always served hot and efficiently. Please pass on my special thanks to the Chef. A special thank you to Georgia for your very special personal attention - it has been an absolute pleasure dealing with you on a professional basis.
- Private Gala Dinner
It was, truly, a wonderful event.
Dear Georgia,
On behalf of the Companions of Devonshire Provincial Grand Chapter, I would like to thank you and your team at RICC for your organisation of our event on Saturday.
It was, truly, a wonderful event. Your team made our day something quite special. The plaudits we have received have been many and every one praised the RICC for the service they received from you and your staff. Particular praise was given for the meal served by your excellent team, which was quite splendid indeed. Please pass on our congratulations to the staff who contributed to making it so.
We look forward to next year!
Yours sincerely,
Tony Parker – Provincial Grand Scribe Ezra
October 2018

The staff were absolutely first
I would just like to say thank you for the excellent facilities and service you provided for our Conference.
The staff were absolutely first class in every respect and nothing was too much trouble. Special mention should be made for the quality of the food and the standard of the service for the meals we enjoyed. The beef was superb!
I would like to thank Georgia, who led your team superbly, Steve for the food and Lee for his help when needed.
Many of my delegates mentioned that they really enjoyed being at the RICC, which by experience has not always happened at other venues!
Many Thanks again on behalf of my team
Bob McKinlay
Conference Manager
Rotary District 1070
- Bob McKinlay - Conference Manager, Rotary District 1070
September 2018

It makes our job so much easier .....
On behalf of myself and members of the National Executive Committee, I am writing to pass on our appreciation and thanks to yourself and your staff for helping to make our Conference 2018 such a success.
It makes our job so much easier when there are people at the other end willing to assist with any problems which may occur, and I can safely say that any we had were dealt with in good-natured and efficient manner by your staff at the Riviera Conference Centre.
With thanks once again for your help Nick and looking forward (hopefully) to once again coming to Torquay for your NARPO Conference.

thanks for the really splendid Conference
First of all many many thanks for the really splendid Conference you gave us this weekend. Nothing was too much trouble and all we heard from our members was praise for the way that you and your staff dealt with them during all of the sessions both food/drink related or the conference itself.
I am sorry that I forgot to mention that we left a couple of boxes of paper rubbish in the Rosetor.
Finally, I have asked for the carriers to pick up the box tomorrow.
Kind Regards and Many Thanks again.
May 2018

Thank you for a splendid evening
Just a quick line to thank you for a splendid evening for our presentation last Saturday.
Special thanks to Georgia who did a fabulous job in organising once again.
The food was again excellent, so a big thank you to all you catering and bar staff who were also excellent.
We look forward to returning once again next year.
- - Mike Farley - Torquay Skittles Evening
The event was considered the best one yet.
I just wanted to write and thank you and your team for all their hard work on Tuesday for the Devon and Somerset Law Society Legal Awards.
The feedback at the meeting yesterday was great - everyone thought the food was fantastic, the service was smooth and discreet, and staff were happy and helpful and the room looked spectacular! The event was considered the best one yet.
Please pass on my thanks to the team at the RICC especially Georgia. She has been fantastic throughout the whole process, her sunny personality and can do attitude was a pleasure to work with and I look forward to working with her on our next event.
- Sarah Charlton - Devon and Somerset Law Society Legal AwardsJanuary 2018

everybody had a fantastic night
I would like to thank you again for your help organising and running our staff party. The room looked beautiful, the food was great and you were brilliant accommodating all the last minute changes/requests.... the party was a success and everybody had a fantastic night!
- Esperanza Correa - Personnel Assistant - TLH Leisure ResortDecember 2017

The food was amazing
Would just like to say a huge thank you for last night from us at Hewitt Hire! The food was amazing, everything was so well organised and we all had an amazing night.
- Tracey - Hewitt Hire Ltd - Shared Christmas Party Nights
an excellent evening with lots of support
I wanted to send you a quick email you thank you and your team for your efforts with our Christmas Charity Quiz on Wednesday 22nd November. It was an excellent evening with lots of support via teams from the local business community and most importantly, we managed to raise in excess of £1,000 for our chosen Torbay charity – Hele’s Angels – which is a great achievement.
- Kathryn Murdin - PR & Marketing Manager for Kitsons LLP
Thank you and the staff for a lovely party
Thank you and the staff for a lovely party. Everyone commented on the food, plenty of it and variety and the venue. The disco was just right so people could talk as well as dance. The value for money was good and the disabled access welcome.
We would like to book again for 2018 please so can you let me have dates when they are available.
Thanks again for a lovely evening
- Shirley Musgrove - Disabled Sailing Association
a wonderful breakfast this morning
Many thanks to you and your staff for a wonderful breakfast this morning. I have received many compliments for both food and venue, which I hope you will pass on to the staff.
Looking forward to being with you again in January.
May you have a blessed Christmas.
- Charlie Allansen - Men’s Breakfast Meeting for St. Matthias Church
The food was great
I attended a lovely function on Saturday 2nd December. The food was great, loved the dessert with fruit compote and my husband really likes the Christmas pudding.
- Kath Jessop - Function AttendeeNovember 2017

I was hugely impressed
I was a delegate at the FIEC conference last week and would like you to pass on to all of your staff and the catering team my congratulations on a job extremely well done.
I was hugely impressed by all that you did, so many thanks.
- Grenville Biddulph - Delegate at The Fellowship of Independent Evangelical Churches Conference
All have praised the service
On behalf of the Companions of Devonshire Provincial Grand Chapter, I would like to thank you, Viki and your team at RICC for your organisation of our event on Saturday.
I have had many letters of thanks from attendees at the event, and all have praised the service they received from your staff. Particular praise was reserved for the meal served by your waiting staff. I believe the meals received were enjoyed by all.
We look forward to next year!
- Tony Parker – Provincial Grand Scribe Ezra
Professionalism and dedication
The dust has finally settled after the 71st SWBBA Annual Championships which were a huge success. This is in no small way helped by the professionalism and dedication shown by yourself and your team, not only on the day itself but in the preparation for the event. Please pass on my huge debt of gratitude to all involved at the RICC.
I have received many comments and congratulatory remarks on the success and the smooth efficient running of the day. All of your team made a significant contribution and they should all feel a justifiable sense of pride in their participation without which the day would not have been successful. As a rule, I do not single out individuals as I recognise it is a team effort, however on this occasion I make an exception. Any team needs a leader which in this case is yourself and I would add a personal thank you to yourself not only for the management of your team but for your assistance to myself, particularly in the preparation. You made my task so much easier and I look forward to next year when we can do it all again.
- Sgt Sid James - SNCO IC SES, Joint Aircraft Recovery and Transportation Squadron
thoroughly enjoyed their wonderful day
Yet again a very big thank you to you and your ace events, catering and support teams.
Our morning FE guests and PM staff thoroughly enjoyed their wonderful day.
Please do pass on our thanks and appreciation to all your team members who help make this day go so smoothly.
- Louise Knight Buckle - Personal Assistant to Principal & CEO of South Devon College
Attentive, polite and courteous
Now, I am a fussy guy - but there was absolutely nothing I could fault with the entire event, your team were outstanding. Everything was done as promised and on time. Every member of staff was so attentive, polite and courteous. Having been at the centre for 20 years, I can honestly say that the food was the best I have ever tasted, piping hot and cooked to perfection. Service was quick and precise with the coffee going down just 75 mins after the starter.
There were so many positive comments about every aspect of the evening from our guests - many surprised at what the centre offered. Mark on the bar had his team working well, taking orders from the tables frequently, Georgia kept me informed how things were behind the scenes every step of the way. It was a masterclass on how to host an event!
Please pass on our gratitude to all involved - it was a perfect night and that doesn't just happen!
- Martin NichollsOctober 2017

Professional planning, guidance and advice
I would like to thank you for the professional planning, guidance and advice you gave in the build-up to our event. It has generally been deemed a success which gives us a target to aim for when planning our next one.
On the day I would like to say what a great help Mick was. He was attentive, considerate and on hand to rectify any logistical alteration which was a relief to Alison and myself for a smooth setup.
We will be back in touch when we have had a chance to recover.
- Roger Lissenden - Tobay Business Festival
Thank you for such a great service
Thank you for providing us with such a great service at UKIP’s national conference.
Special recognition to Nick Blackhurst who went above and beyond the call of duty. From a personal point of view, his calm and positive approach helped quell the nerves of a newbie conference organiser ‘there’s always a way Sue’.
It was a pleasure to work with you and the team thank you. I cannot recommend you highly enough.
- Sue Griffiths - UKIP Conference Organiser
Thanks for a successful day
Many thanks for your help for making our Provincial Meeting a great success. Could you please pass on our thanks to the chef and his team for an excellent meal it was enjoyed by all.
Once again thanks for a successful day.
- John Clendinning - Provincial Grand LodgeSeptember 2017

We wanted to say a HUGE thank you...
We wanted to say a HUGE thank you to you for once again facilitating a successful WOW Ball. The evening went really well and we have received no complaints, only positive feedback from everyone! We raised over £4,500 for the charity which is fantastic!
So, thank you to you, and the great staff at the RIC for all your/their hard work – please can you pass on our gratitude to them for the quality of the food, and the service etc. The food was superb.
- Rachel David - WOW Charity BallJune 2017

thank you for all your organisation & support
On behalf of Macmillan and CRUK, I would like to thank you for all your organisation and support for the recent Pharmacy Cancer Update event.
We have had fantastic feedback. Please extend our thanks to your catering staff too.
- Dr Jane Aitken - GP Macmillan FacilitatorMay 2017

Nothing was too much trouble for you
Thank you so very much for all your help over the past year, enabling the South West Region Trefoil Guild to hold a successful day for the annual meeting and the Riviera International Conference Centre.
Nothing was too much trouble for you and your friendly manner was much appreciated. Please extend my thanks to the staff in all areas, who were so helpful and happy to assist us. You all made our day!
- Val Sewell - Trefoil GuildApril 2017

A huge thank you to both you and your team
I just wanted to say a huge thank you to both you and your team. We thoroughly enjoyed ourselves at the Riviera and I'm sure I'm safe to say Torquay did too!
Any feedback from you guys would be great, I hope everything was left at a standard you were happy with and that we didn't put you off having us again!
We will be in touch soon surrounding future dates.
- Ben Edwards - Gin Festival
Excellent attention
It is with some pleasure that I wish to advise you of the excellent attention we have received recently from Ms Georgia Parker, Ms Viki Thompson and their teams when assisting with the planning and arrangements for our annual meeting. Viki has always been very helpful and is, amongst local conference organisers, quite legendary with nothing (ever) fazing her; I am delighted to find that Georgia is proving a very worthy successor since taking over from her.
I should be grateful if you would convey my appreciation to your chef who should also receive mention for the very prompt service of an excellent lunch, and with whom I shall consult later this year to determine next year's menu.
- Dr Richard Ebrey - Provincial Grand Secretary
They were a delight!
I attended the Quilters Guild Conference held at the Riviera Centre this past weekend and would like you to pass on my thanks to all the 'floor staff' who worked this weekend. They were a delight! Their friendliness and willingness to help and answer question contributed to a wonderful weekend.
- Linda BilsborrowMarch 2017

You lot in Torquay are really quite special
A few words to say THANK YOU!
You looked after me and my team in a first class way.
I know that we are rude, disrespectful, politically incorrect, ill tempered and ill mannered but you rose above our churlishness to shine radiantly and shed light...
Oh to hell with all of that!
Thanks mate! Welcome to the team!
I have worked with some great event managers in my time, but you lot in Torquay are really quite special.
- Michael Matthews - AV Co-Ordinator for Rotary 1100
Thank you to you and your team
I just wanted to say thank you to you and your team for helping to make this year's regional championships a success.
I know there were a couple of unexpected challenges during the weekend, but you dealt with them all calmly and professionally and could not have done any more for us.
I look forward to working with you again next year.
February 2017

We would like to return again
Very many thanks to all the personnel on your team that were involved with our transmission of Question Time from the Riviera International Conference Centre last week. Everyone was particularly helpful which always makes our day go with a swing!
Question Time viewing figures are excellent this series, reflection our current political situation, the shake-up that's happening in our domestic politics in Westminster and Europe in particular, apart from the result of the US elections! Our Radio 5 coverage and now social media postings also promote a healthy amount of audience.
We would like to return again in the future and in the meantime hope you enjoy the enclosed picture of David! Many thanks again and best wishes from all the team.
- Karen Davies - BBC Question TimeNovember 2016

Thank you and your team
On behalf of the Companions of Devonshire Provincial Grand Chapter, I would like to thank you and your team at RICC for your organisation of our event on Saturday. The event ran smoothly and efficiently and, according to the feedback we have received, all who attended enjoyed their day in Torquay. In particular, the meal was highly praised; as was the service by the waiting team.
- Tony Parker – Provincial Grand Scribe Ezra
A huge thank you to you
A huge thank you to you and your brilliant turn around, catering and support teams.
Another action packed day with lots of interesting new challenges(from our side!) but most importantly our morning FE guests and PM staff seemed to have a wonderful day.
Please do pass on our thanks and appreciation to all your team members who help make this day go so smoothly.
Be back in touch no doubt for 2017 in due course...
- Louise Knight Buckle - South Devon College Day of Celebration
Evening a huge success
I just wanted to say a massive thank you to you and the team for yesterday. You all helped to make the evening a huge success.
- Pippa Craddock - Director of Marketing & Development at Paignton Zoo - Rhino AuctionOctober 2016

We had a wonderful evening
On behalf of the four Lodge Masters can I please say thank you so much for all the help you gave in the period leading up to and during the evening of the event.
We had a wonderful evening from an audience point of view and the performers said that they all felt well looked after and had enjoyed the evening.
Would you please pass on our thanks to the catering staff who provided us with what was an excellent meal, well delivered.
- Simon Wills - Lodge Masters Cabaret Night
A great success for us all
Just to say thanks again for all of your help and support with our recent event – it was a great success for us all.
- Sarah Aston - Emotional Health and Wellbeing and PSHE for Torbay Schools
Most successful conference to date
The 7th International Conference on UNESCO Global Geoparks took place at the Riviera International Conference Centre, 27-30 September 2016, and involved 700 delegates from over fifty countries. As Conference Director I was incredibly impressed with the professionalism of the team at the RICC, from pre-sales and event organisation, to event management and support during the event.
Every request we made was met with enthusiasm and a speedy response, ensuring a world class experience for delegates as well as the conference organisers. In fact my clients stated that this was their most successful conference to date, and feedback from senior colleagues at UNESCO and from around the globe was incredibly positive.
The audio visual supplier to the RICC, ESW, also went beyond the call of duty to ensure smooth delivery across numerous parallel and plenary sessions, as well as significant support to the technically challenging opening ceremony. The RICC delivered first class service and the help and support of the highly competent team there helped to create an event that will live in the memories of the Global Geoparks community for years to come.
- David Randall - Global Geoparks ConferenceSeptember 2016

Staff fantastic and organisation exemplary
Many thanks for helping to make last Wednesday’s TBF Business Festival a great event. The RICC were great – staff fantastic and organisation exemplary.
- Angela George - Torbay Business Forum
Thank you for another great evening
I just wanted to say thank you for another great evening, which once again ran really smoothly. So far, all I have received is positive feedback which is always great. Please can you pass on our thanks to the chef, servers, bar staff and everyone who helped to organise the evening.
- Rachel David - WOW Charity Ball
Our annual Open Day was a huge success
All the team here at Blue Cross in Torbay say a huge thank you, our annual Open Day was a huge success.
- Leanne Masters - Blue CrossAugust 2016

In fact, I could not fault a thing
I just wanted to thank you and your staff for their excellent service over the weekend for my 40th party. You were all very friendly and happy and I had lots of positive comments. The food was exceptional and presented to a high standard, in fact, I could not fault a thing.
- Ross Wilson, Private Party
No hesitation in recommending your venue
The Riviera Centre was the perfect venue for our congress and exhibition - such a convenient location and the views were spectacular. I would have no hesitation in recommending your venue to anyone of my contacts or organisations.
- Sue Barry, British Deaf AssociationMay 2016

Superb service to our 400+ attendees
On behalf of the Conference Committee of Rotary District 1260, may I thank you and your staff for providing such a superb service to our 400+ attendees over the period of 20/22nd May 2016.
From the time that we make the first enquiry with Nicky Harding, through contact with Viki Thompson, Rachel Perry, Sarah James and finally, Nick Blackhurst - we have been impressed with the professionalism, honesty and helpfulness of everyone. We were also privileged to have met members of the catering and bar staff during our negotiations and food tasting. In addition, we were privileged to have worked with members of the maintenance staff during our conference.
...The event was a success and the enormous amount of work that all of your staff put in during the Conference was a delight to behold. We must particularly single out Nick because of the work he put in in relation to the Gala Dinner and the Sunday Lunch.
- Rotary District 1260February 2016

A very successful and smooth event
On behalf of the ERTC I just wanted to say thank you and well done for helping host a very successful and smooth event.
- English Riviera Tourism CompanyOctober 2015

A wonderful asset to the town
"..the efficiency and kindness of the staff at the Centre was delightful and certainly added to the weekend".
I fully appreciate you being on hand throughout the weekend Nick and nothing seemed too much trouble for you. You were extremely efficient and approachable, confirming yet again that the Riviera Centre and its staff is, without a doubt, a wonderful asset to the town.
- Catholic Women's LeagueSeptember 2015

Everyone thought it went well
Everyone thought it went well - the food was good, the staff polite and helpful, lovely venue.
- Torbay in BloomJuly 2015

Event runs smoothly
Thankyou to all your staff for accommodating us and ensuring that the event runs smoothly.
- Newton Abbot College Annual Sports AwardsJune 2015

Great attention to detail at all times
On behalf of the BADS Council, I am writing to thank you and your team for your excellent organisation of the BADS Annual Scientific Meeting and the conference dinner. The whole event ran smoothly and there was great attention to detail at all times.
- British Association of Day SurgeryApril 2015

Beck and call throughout the conference
And...thank you so very much for being ay my beck and call throughout the conference. You were unquestionably helpful and your competence was very much appreciated.
- Chartered Institute of Housing
Many thanks indeed
We really appreciate the support we get from you and the team. We always get good feedback. Many thanks indeed.
- Torbay Business Forum Business BreakfastsMarch 2015

As ever the team did a brilliant job
The professionalism, kindness and efficiency of your staff ensured that all our delegates, speakers and exhibitors had a thoroughly enjoyable day.
I look forward to doing business again with you one day. The RICC and its facilities are very popular with UKIP.
As ever the team did a brilliant job...Once again , my thanks for all the work that went into what was a truly memorable conference.
- UK Independence PartyDecember 2014

Returning to the venue again in 2015
We found the facilities, Nicky Harding & her events team very helpful & professional when we held our National Spring Conference at the RICC in February 2014 & so are happy to be returning to the venue again in 2015.
- South West Uk Independence PartySeptember 2014

Excellent support and service
I would personally like to thank you and your team from the RICC for providing us with an excellent support and service during the festival dinner.
We are extremely grateful for the provision of the Equipment and food, and this is credited to you and your team.
Hopefully, the working relationship with Michelle on the night will provide us with the opportunity of working together in the future.
Once again many thanks.
- Torre AbbeyMay 2014

Nothing was too much trouble
I want to thank you, and all of your staff, for making our Conference the success which it undoubtedly was. Everything from our arrival through to the close of Conference on Sunday was handled with smooth efficiency and nothing was too much trouble.
Can I, especially thank Danielle Piotrowski for her support to me during the many months prior to the event and I am sure that her input was what made everything run so smoothly.
I am confident that should Torquay be nominated as a place of Conference again our delegates would welcome a return to the Riviera Centre.
- Royal British LegionNovember 2013

A great success and enjoyed by everyone
Thank you very much for all your help in organising our presentation dinner. It was a great success and enjoyed by everyone.
- Victoria Bowling Club
Excellent and well-presented lunch
Once again, extremely well organised by yourself and your team, thus making my task much easier and the whole day go very smoothly. As always many thanks to you Chef for another excellent and well-presented lunch, also to your waiting staff for the very efficient service at the table.
- Alan D Newberry - Provincial Grand Chapter of Devonshire
The best run contest and facilities in the UK
On behalf of my Chairman and Executive Committee, please accept our sincere thanks for again providing such excellent facilities and service to ensure the Association's 67th Annual Championships was such a successful and enjoyable event. We have received many messages of congratulations on a well run contest, which of course reflects on the excellence of your staff and facilities. One of our Adjudicators said to me on leaving "the best run contest and facilities in the UK" - what more can I say.
- Brian Elliot - South West Brass Band AssociationOctober 2013

Plethora of pleasing comments
I have had a plethora of pleasing comments on the Conference. It seems that it was most enjoyable and well organised. As I said at the conference "thank you", does seem too little, but I assure you it is heartfelt.
I appreciate the work you did in organising the weekend. So much work goes on behind the scenes of which the attendees are unaware. Being involved for the first time I was overwhelmed by just how much detail and coordination have to go on.
It was a pleasure working with you; it seemed that nothing was too much trouble for you and your staff. Your service during the conference and the entertainment evenings was exemplary.
Thank you so much for helping to make the conference a success, and for your valuable support.
- Rotary International District 1150September 2013

The meal was lovely and served quickly
Just to say thank you personally, and to all the staff for making the ball another successful year, and for being helpful and efficient as usual.
The meal was lovely and served quickly, and the tables look great as usual. We will be in touch shortly to book a date for next year!
- Rachel David - WOW Charity Ball
People enjoyed it so much!
Thank you for all your help at the Food Fair, I don't think it has sunk in what a success it was, it's great people enjoyed it so much!
- Wendy Smeaton - Gluten Free Food FairAugust 2013

Excellent help and support you provided
We would like to thank you and all the team at the Riviera Centre for the excellent help and support you provided for us when we ran our exams in the Grace Murrell Suite. The whole team was amazing springing into cheerful action when we made the decision to change rooms, despite the inconvenience. Everything went smoothly and the students appreciated the quietness of the exam room as well as the handy Brasserie.
- Phillipa & Team - Torbay Open Centre Cambridge Exams
Hard work and good customer service
Thank you so much for your hard work during the event. Especially the Gala Dinner, we were very impressed with the hard work and good customer service of the many staff.
- Lara - British Chess ChampionshipMay 2013

One of the best conferences they had attended
The conference Centre was super, the facilities excellent, the food for our lunches and annual dinner was delicious and your staff were superb and could not have been more helpful.
You will be pleased to hear that the conference was a huge success. The RICC is a neat and compact Centre and everyone felt this was one of the best conferences they had attended.
- Mike Lower - Independent Schools' Bursars Association
Compliments to you and your team
Having spent many years in the hospitality business I am passionate about customer service. You will be pleased to know that I have no complaints - and only compliments to you and your team.
- Karen Szulakowska - Torquay Toastmasters Conference
I would definitely recommend the venue
I just wanted to thank you for such a fantastic day and say how professional and attentive you all were, I could not have hoped for a better day and it is all down to you and the staff on the day. Everyone I have spoken to said how delicious the food was and I agree! So please thank the Chef and his team. Once again thank you so much for all your help and I would definitely recommend the venue to anyone who asks.
- Clare Murray - Wedding ReceptionApril 2013

Organisation and commitment
Everything went off well and it is a tribute to the organisation and commitment of you all that we had such a successful weekend. Feedback from those attending has been very positive and complimentary of the staff at the Centre, for whom nothing was too much trouble.
- Tony Gadsby - Lions Clubs InternationalMarch 2013

First class facilities and service
I know I speak on behalf of my Chairman, Council members and competing bands in conveying our sincere appreciation to you for once again providing such first class facilities and service which for myself, "in charge" for the last time, made the most successful during my tenure of thirteen years.
- Brian Elliott - West of England Brass ChampionshipsDecember 2012

The service and food were excellent
Thank you for all your help and advice with our event. The service and food were excellent and the members appreciated it all very much.
- Peter Williams - BeefeatersNovember 2012

Great to see so many people having such fun
I just wanted to say a huge thank you for your hard work and support in helping to make the College's day of Celebration on Friday, go so well.
It was such a great day and went very smoothly despite us welcoming around 850-900 people in total over two awards events.
Everyone carried out their roles extremely professionally and it was great to see so many people having such fun and sharing their success and achievements.
I have spoken to several of our staff this morning and they all said it was the best yet - the Principalship are very happy!
- Louise Knight Buckle - South Devon College
Excellent facilities and service
On behalf of my chairman and Executive committee please accept our sincere thanks again providing such excellent facilities and service to ensure the Association's 66th Annual Championships last Saturday week was such a successful and enjoyable event. We have received many messages of congratulations on a well run contest which of course reflects on your excellent staff and facilities.
- Brian Elliott - South West Brass Band AssociationOctober 2012

Very successful and enjoyable evening
The Chairman, committee and members of the Torbay branch would like to thank you very much for hosting our AGM. It was a very successful and enjoyable evening, with the food, as always, being superb.
Thank you for all your help in making it such a success and for your continued support of the FSB.
- Audrey Calloway - Federation of Small Businesses AGM
We had an extremely successful AGM
I am writing to say thank you to you and your team at the Riviera Centre for all your help and the excellent service during our conference last week. We had an extremely successful AGM in this our centenary year and that was, in no small part, due to the efficiency and smooth running of the organisation.
- Jonathan Ledger - Napo's AGMSeptember 2012

Very positive and professional service
I just wanted to write and thank you for the wonderful evening we had on Saturday at the WOW Ball. We have received a lot of positive feedback from our guests and so I wanted to pass this on to you. Please, could you thank your staff for the sterling service they gave us? Everyone was very attentive and provided a very positive and professional service which made the Ball the success it was.
- Claire Corley - Women of Worth Charity BallJune 2012

Set the bar for all future conferences
Can I thank you once again for the help and professionalism you showed to me and the rest of the organising committee over the past week. Your contribution added to the overall success of the Conference and has set the bar for all future conference. Your commitment to the Riviera Centre and the service that you gave us is unquestionable.
- Dave Gilbey - RMT Conference
Thank you for all your kind and hard work
I just wanted to say a big thank you for all your kind and hard work both in the lead up to the event and support onsite. It was truly a pleasure working with you - despite all the last minute challenges, you always stayed clam and always had a smile!
We've had nothing but praise from all delegates and senior council members from BESS and comments from them that's it has been the best organised and enjoyable meeting they've had to date!
Please do extend our thanks and appreciation to all staff members at the RICC who were involved in this event, not least to Chef and his team for putting on a seamless catering service throughout.
- Jai Mistry - BESS 2012 MeetingMay 2012

Very much appreciated
I am writing on behalf of the NFYC Events Steering Group and the Officers of the NFYFC Council, to thank you very much indeed for EVERYTHING you have done to contribute to the success of the 2012 NFYFC Annual Convention weekend in Torquay.
All elements of the weekend held at the Riviera Centre all ran exceptionally well and you both and all personnel at the Centre, played a big part in that - it is very much appreciated.
- James Eckley - National Federation of Young Farmers
All the staff were fantastically supportive
Just a quick email to say a huge thank you to you and your team. It really helps to have a helpful, friendly and efficient team when you're setting up such a large event. All the staff were fantastically supportive and always smiling, it portrays a very positive atmosphere which is fantastic. We have had some great feedback from attendees and we have decided to use the Riviera Centre for future events.
- Abigail Blee - NHS Devon and Torbay Care TrustFebruary 2012

The beef was the best we have ever tasted
We were really impressed with the South Devon Awards night. The meal was superb! The beef was the best we have ever tasted and this sentiment was shared by everyone on our table.
- Pauline and John Roberts - South Devon Awards nightOctober 2011

Nothing but huge praise from all our guests
We have had nothing but huge praise from all our guests with regard to their "RICC experience" at the Dragonfly Ball. Special praise must, of course, go to Viki for being so long-suffering with our constant questions and DEFINITELY the Chefs & all the catering staff for superb food ("piping hot" as many of our guests have commented!) and excellent service. We could not have possibly chosen a better venue for our very special charity ball in aid of CHSW! I would also like to mention how very professional we found ESW and Rob Watson in particular was a real star.
- Dawn Shute - Dragonfly Charity Ball
Everyone enjoyed the evening immensely
My wife & I would like to say a big thank you to all the staff that were involved in the above. Our guests were all extremely complementary about the presentation, the food & service and everyone enjoyed the evening immensely. Please pass our compliments on & many thanks again for making not just a very successful evening but a fantastic one.
- Margaret & Bill Pike - Golden Wedding AnniversaryFebruary 2011

I just wanted to say a big thank you
I just wanted to say a big thank you for co-ordinating our event. The School was very happy with the venue, food etc and a personal level I found the staff to be very accommodating and helpful.
- Yvonne Paddon - Devon Education Partnership SeminarJanuary 2011

Food was superb and the service excellent
Thanks to Maria and all the staff for making our Dinner and Dance such a success. The food was superb and the service excellent.In fact, I believe that you have obtained other business from friends who enjoyed the evening so much!
- Terry Treleaven - Upton Park Bowling Club Presentation Dinner and DanceSeptember 2010

We could not have asked for more
This is to say a very big thank you for all the help and support you gave us yesterday. Nothing was too much trouble for any of the staff and they were so polite we could not have asked for more. The food scored highly it was all so fresh and tasty.
- Dot Matthews MBE - Devon Red CrossJune 2010

Goes to show that your team really care
Just a quick note to say thank you so much for your help with regards to our conference which went really well. Even as we were clearing up a member of staff was kind enough to ask if everything had gone well and that we were happy with everything, which just goes to show that your team really care and this showed in the way that they helped throughout the whole day.
- Sindy Gunton - Healthy Schools ConferenceApril 2010

We are going back again for this year
Due to renovation and building work at our normal venue, our organisation had to seek and alternative for our Annual Meeting. We chose the Riviera International Conference Centre ,We were absolutely delighted with the help and assistance that we received from the Management and Staff at the Centre, they could not have been more helpful. So much so that we are going back again for this year, and quite likely for many years to come. The catering was also very good quality and reasonably priced. We can recommend the RICC to any organisation looking for a suitable venue and facilities.
- David Lyne - The Provincial Grand Lodge of Devonshire Annual Meeting